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WMI Error + No computer Inventory - (Red computers) Options
martydev
Posted: Monday, June 16, 2008 2:33:05 PM
Rank: Freeware user
Groups: Member

Joined: 6/16/2008
Posts: 2
Location: UK
Installed Lansweeper - no problems or errors all working fine.

Copied the script and and set it to run as a logon script via a gpo for a security group again all working fine, however all the computers are showing up as red and do not have any details.

The lansweeper service account is a member of the domain admins security group so shouldnt have any problems with permissions.

I run the lan sweeper test connector from the server to the client pc and get the following error:

"
Ping test OK

Remote registry test OK

Remote WMI access test FAILED
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Remote \\computername\c$ access test OK
"

I have read over the past posts and anything relating to WMI errors -worked through them with no joy, any other ideas?

Lansweeper
Posted: Monday, June 16, 2008 3:39:47 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium
Did you run dcomcnfg.exe on the client and check if the security configuration on the computer was correct?
martydev
Posted: Tuesday, June 17, 2008 4:28:17 PM
Rank: Freeware user
Groups: Member

Joined: 6/16/2008
Posts: 2
Location: UK
I have just ran the dcomcnfg - component services - right clicked the pc + viewed the properties of the 'my computer'
Default Properties:

Enable Distributed COM (ticked)
Enabled COM Internet Services (ticked)

Default authentication level = connect
Default Impersonation level = Identify

- added the domain admins group and gave all permissions in Launch and Activation Permissions.
- lansweeper service account is in domain admins - rebooted PC and tried to connect from lansweeper connector tool.

result:

Ping test OK


Remote registry test OK


Remote WMI access test FAILED
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))


Remote \\computername\c$ access test OK

Thanks for any further help you can give.

Running vista business 32bit, but have a number of pcs running vista and server 2003 with same result.
Lansweeper
Posted: Tuesday, June 17, 2008 8:07:26 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium
Maybe you can try process monitor from sysinternals(microsoft) to check which item is giving the permission errors.
Also enabling security auditing might give some clue in the eventviewer
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