Client problems -> use the connection tester first - Questions / Problems : Lansweeper

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Client problems -> use the connection tester first

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Lansweeper

Posted: Friday, February 01, 2008 8:21:14 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium

Download from here : http://www.lansweeper.com/testconnection.zip

Use this tool from the same machine where the service is installed.
Make sure it runs using the same account as the service.

Test the machines that are giving problems in three different ways:
- On hostname (netbios name)
- On FQDN (long name : computer.domain.local)
- On IPaddress

schooltech

Posted: Thursday, June 12, 2008 4:31:03 PM

Rank: Freeware user
Groups: Member

Joined: 6/12/2008
Posts: 4
Location: Montrose, CO, USA

I have just installed Lansweeper. A few computers have been found, but the majority have not. I have used the test connector with some of the ones that aren't being found. The connections are all ok. I tried to connect the three ways and the connections were all ok. I have tried logging on with different domain logins with the same result. There is no error in the error log. The firewall is disabled.

What should I try next?

Lansweeper

Posted: Thursday, June 12, 2008 4:56:58 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium

Did you run the lsclient on the computers not found?

schooltech

Posted: Thursday, June 12, 2008 5:03:37 PM

Rank: Freeware user
Groups: Member

Joined: 6/12/2008
Posts: 4
Location: Montrose, CO, USA

I am pushing lsclient through the domain group policy. I know that it is working because I am getting some computers to show up.

Lansweeper

Posted: Thursday, June 12, 2008 5:08:06 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium

Could you manually run lsclient on some of the computers that are not reporting and see if you get any errors in the errorlog.txt

schooltech

Posted: Thursday, June 12, 2008 5:25:12 PM

Rank: Freeware user
Groups: Member

Joined: 6/12/2008
Posts: 4
Location: Montrose, CO, USA

Lansweeper saw the computer after I ran lsclient manually.

Lansweeper

Posted: Thursday, June 12, 2008 5:44:50 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium

This would mean that there is a problem with your GPO (hasn't been applied yet or the user hasn't logged on yet)

schooltech

Posted: Thursday, June 12, 2008 6:03:19 PM

Rank: Freeware user
Groups: Member

Joined: 6/12/2008
Posts: 4
Location: Montrose, CO, USA

I will look into that.
Thanks for all your help.

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