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Information not updating Options
Pollak
Posted: Friday, October 10, 2008 3:49:53 PM

Rank: Premium user
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Joined: 9/17/2008
Posts: 31
Location: Massachusetts
I have the same issue with LS 3.2.0. Running LS 3.2.10 beta. Will see if this resolve the issue. I will state the there has been a delay in reporting some information by about 2 or three days knowing very that the computer being scanned has reboot.



Pollak
Lansweeper
Posted: Sunday, October 12, 2008 9:20:22 PM

Rank: Administration
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Joined: 2/10/2005
Posts: 1,560
Location: Hamme Belgium
Could you confirm that the latest beta resolves this problem?
Pollak
Posted: Tuesday, October 14, 2008 1:22:00 PM

Rank: Premium user
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Joined: 9/17/2008
Posts: 31
Location: Massachusetts
I concur with ccdesktop. In the action screen for any one computer the last seen was 10-09-2008. But after stopping and starting the LS service, both RTM and beta version, I do not recieve any updated information. Please not the only updated information that I can find is on the Dashboard - Last seen. Other than that nothing else has been update.



Thanks,
Pollak
Lansweeper
Posted: Tuesday, October 14, 2008 1:29:18 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,560
Location: Hamme Belgium
There will be an update released later this week that solves the scanning problem.
d.i.saunders
Posted: Thursday, October 16, 2008 7:12:17 PM

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Joined: 8/7/2008
Posts: 42
Location: UK
I think i have this problem.... My Lansweeper Console is should 650 pc in my domain.. However it not incresing ..I know that more pc are being added..

I have changed the service to the new one... Installed, started it up.. all appears to be working fine.. just no new pc are appearing.
Last seen is updating.

Thats alll
Lansweeper
Posted: Thursday, October 16, 2008 8:45:20 PM

Rank: Administration
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Joined: 2/10/2005
Posts: 1,560
Location: Hamme Belgium
This error was already in version 3.1
It is triggered when a workstation is shutting down during a scan.

This only happens very occasionally and at random intervals so it was difficult to pinpoint the problem.
d.i.saunders
Posted: Thursday, October 16, 2008 8:47:33 PM

Rank: Premium user
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Joined: 8/7/2008
Posts: 42
Location: UK
I was using 3.2 and the new beta... still seem to have it..

Could it be that the database is full?

Im just seeing if incresing the size will reolve the isse.
d.i.saunders
Posted: Thursday, October 16, 2008 9:03:35 PM

Rank: Premium user
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Joined: 8/7/2008
Posts: 42
Location: UK
Database now has plenty of room...
Could really do with some support on this one... Out of things to try..

Server is showing 2 queued, 30 being prcesses and 17 therads.
LAst scanned is being updated, but they never appear in the DB.
Lansweeper
Posted: Thursday, October 16, 2008 9:07:06 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,560
Location: Hamme Belgium
So far the (unreleased) beta has solved the problem on all our test systems.
It will be ready for release in 2 days.
d.i.saunders
Posted: Thursday, October 16, 2008 9:10:37 PM

Rank: Premium user
Groups: Member , Premium Users

Joined: 8/7/2008
Posts: 42
Location: UK
This unreleased version differs form the beta version I can download?

This was working perfectly untill we reached 650 pc..

anything i can try as a work around?
Restaring the server seems to do nothing...
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