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WMI access denied 0x80070005 Options
axel
Posted: Wednesday, September 17, 2008 5:14:24 PM
Rank: Freeware user
Groups: Member

Joined: 9/17/2008
Posts: 8
Location: --
We have been evaluating Lansweeper and it worked just fine at start. 279 computers without WMI access error and all were fine. Last month we upgraded to SP3 (+security updates) and now I have 279 WMI access denied -computers. None of the GP security settings were modified since LS worked fine.
There are lot of instructions about WMI issues on net and I've been trying all the hints I have found. No luck...

Connection tester says:
Remote WMI access test FAILED
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

WBEM log says:
(Wed Sep 17 16:45:17 2008.2840406) : Impersonation failed - Access denied
(Wed Sep 17 16:47:23 2008.2966328) : WDM call returned error: 4200


Been trying different Impersonation settings, and... and...

Thanks,

Axel.
Lansweeper
Posted: Wednesday, September 17, 2008 7:32:00 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium
Hi,

I'm sure you tried : http://www.lansweeper.com/kb/accessdenied.aspx
Did you also tried the wmdiag tool from microsoft?
axel
Posted: Thursday, September 18, 2008 7:13:03 AM
Rank: Freeware user
Groups: Member

Joined: 9/17/2008
Posts: 8
Location: --
First question: yes
Second: yes, and in deed it reports of permission error. (of course it reports of permission errors). I've been trying to fix them by wmi management tools but all of them remains. Just that I should find a way to fix this by a script - it is impossible that I could put my Adidas on and run all the workstations thru...

Axel.
Lansweeper
Posted: Thursday, September 18, 2008 8:47:59 AM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium
You could try this : http://www.microforge.net/kb/102
axel
Posted: Thursday, September 18, 2008 8:54:09 PM
Rank: Freeware user
Groups: Member

Joined: 9/17/2008
Posts: 8
Location: --
Thanks. I already have tried it, but ran steps again. Problem remains...

Axel.
Lansweeper
Posted: Thursday, September 18, 2008 9:07:07 PM

Rank: Administration
Groups: Administration

Joined: 2/10/2005
Posts: 1,451
Location: Hamme Belgium
Try manually adding the account running the lansweeper service to the local administrators group of the client.
axel
Posted: Friday, September 19, 2008 5:40:47 PM
Rank: Freeware user
Groups: Member

Joined: 9/17/2008
Posts: 8
Location: --
Yep, already is. (<domain>\Administrator which belongs to the local admin group).

I also have tried to use testconnection.exe with different accounts but no luck...

Thanks....
axel
Posted: Sunday, September 21, 2008 8:56:40 AM
Rank: Freeware user
Groups: Member

Joined: 9/17/2008
Posts: 8
Location: --
There were many issues but finally I was able to fix this. Thanks for your help.
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